Associate is the starting level of a BPM and in some organizations they are called as Executives. They are basically the backbone of any/all BPM companies and no company can survive without Associate level employees. While associates are extremely important for BPM companies, the companies also have some key expectations from them. The employees stay in a company only if they meet these organizations and they grow in a company if they exceed these expectations. Minimum expectations from a BPM Associate: He / she should be a graduate in any field even though some companies still accept HSC passed candidates He / she should have good communication skills (Written and Spoken) He / she should be willing to work in shifts He / she should have long term plans to work in the company and BPM Industry as well Interview Process of an Associate generally includes three interviews which includes: An HR round where a candidate is assessed on basic fitment, reason for applying for the po...
Today more than 5% jobs are given by Business Process Management companies which were initially called BPOs but people's knowledge about this industry is very limited. This blog is an attempt to educate everyone about BPMs or BPOs and address all the questions asked or doubts raised on this subject on social media. A lot of input is taken from Quora as so many people on Quora want to know about this Industry.