Skip to main content

Posts

Showing posts with the label Organization Structure

Who works in a BPO ? - Qualification, Designations, Organization Structure

Business Process Outsourcing Companies are like any other corporate companies with various levels and organization structure that has: Freshers Seniors Middle Management Senior Management Top Management I joined a BPO in 2001 and now I am a part of Senior Management of an organization which is not a BPO though. In my blog, I am going to answer the following questions: Who can join a BPO ? Educational Qualification, Skills, Other needs BPO Industry is one of the few that employs people with any degree or qualification with a minimum requirement of HSC (Higher Secondary School). Now it is not compulsory that all the companies will allow HSCs but many companies do. Now a days BPOs have evolved to be BPMs i.e. Business Process Management companies that support various domains like Hospitality, Technology, Travel, Insurance, Retail so graduates and post graduates can also look at joining their industry specific BPOs and build long terms careers. Some o...